Skip to content

Legal / 001

Privacy Policy

Franklin Marketing is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Last updated 18 August 2026

Information we collect

We collect information you provide directly — your name, email address, phone number, company, website and the detail you share in enquiry forms or during a strategy call.

We also collect technical information automatically, including IP address, browser and device type, referring source, campaign parameters (such as UTM tags and click identifiers) and pages viewed.

How we use your information

To respond to enquiries, deliver proposals and provide our marketing and revenue operations services.

To measure advertising performance and attribution — connecting campaign activity to enquiries and revenue outcomes inside our CRM.

To send relevant insights and updates where you have opted in. You can unsubscribe at any time using the link in any email.

Cookies, analytics and advertising

We use cookies and similar technologies for analytics, conversion tracking and advertising measurement, including Google Analytics, Google Ads, Meta and HubSpot tracking.

Some conversion data may be shared with advertising platforms in hashed form to measure campaign performance. You can control cookies through your browser settings, though some site features may be affected.

CRM and third-party platforms

Enquiries submitted through this website are stored in HubSpot. We also use platforms such as Google, Meta and email delivery providers to operate our services.

These providers may store data outside Australia. We take reasonable steps to ensure any overseas recipient handles your information consistently with the Australian Privacy Principles.

Data retention and security

We retain personal information only as long as necessary for the purposes it was collected, or as required by law.

We apply access controls, encryption in transit and vendor security review to protect personal information from misuse, loss and unauthorised access.

Access, correction and complaints

You can request access to, correction of, or deletion of your personal information by emailing hello@franklinmarketing.com.au.

If you believe we have breached the Australian Privacy Principles, contact us first and we will respond within 30 days. If unresolved, you may refer the matter to the Office of the Australian Information Commissioner.

Contact us

Franklin Marketing — hello@franklinmarketing.com.au — 0434 929 892.

Sydney: 20-40 Meagher St, Chippendale, NSW 2008 · Newcastle: 16 Hall St, Newcastle West, NSW 2302

Strategy call

Tell us where you want to go.

Get Started